BA Lead

S-PRO is an international Digital Innovation & Software Engineering company headquartered in Zürich. We specialize in serving fast-growing businesses and enterprises across Finance, Energy, Manufacturing, and Healthcare sectors. Leveraging our industry knowledge and technical expertise in AI/ML, Blockchain, Cloud, Web, and Mobile technologies, we develop innovative digital solutions that generate sustainable business value and enhance our clients’ competitiveness in an ever-evolving digital landscape.

We are looking for an experienced Business Analyst who is ready to grow into a leadership role. As a BA Lead at S-PRO, you will play a key role in both project delivery and internal process improvements. You will work on real projects while helping shape and organize the BA function within the company.

Prior leadership experience is welcome but not required — we are open to strong BAs who are ready for the next step in their career.

Responsibilities:

• Work as a Business Analyst on active projects: requirements gathering, documentation, collaboration with stakeholders and development teams

• Organize and support the work of Business Analysts across S-PRO

• Review, improve, and help standardize business analysis processes

• Participate in pre-sale activities: client interviews, requirement discovery, solution proposals, estimations

• Support the development of the BA Competency Matrix and drive team growth

• Collaborate closely with other departments (Delivery, HR, PMO) to align analysis with company strategy

Requirements:

• 5+ years of experience as a Business Analyst in software development

• Experience leading or mentoring Business Analyst teams is a strong plus

• Hands-on experience in pre-sales and discovery phases

• Deep understanding of software development life cycle (SDLC), Agile (Scrum, Kanban)

• Ability to write clear and structured documentation (User Stories, Acceptance Criteria, Use Cases)

• Experience in process modeling using BPMN/UML

• Strong facilitation, communication, and stakeholder management skills

• Upper-Intermediate or higher level of English (B2+)

What we offer:

• Long team focus: we create an environment of transparent communication, and minimal bureaucracy, which leads to long-term relationships.

• Development of niche expertise: we are working in several niches, such as FinTech, healthcare, and logistics. Therefore, our employees can develop their own expertise in these domains.

• Continuous learning: we create employee development plans / personal roadmaps /quick promotion processes.

• Internal career development: 80% of our current executives were promoted to those positions within S-PRO. We encourage initiative. If a person wants to set new challenges and grow, we will definitely support them.

Benefits and perks:

— Flexible schedule: you can start the workday at any time from 8 to 11 in the morning;

— Remote work model: decide where you want to work: from your cozy home, or anywhere else;

— Medical insurance: all our employees who have passed the probationary period are now registered in our health insurance program;

— Paid vacations: we need to ensure that our employees regularly take vacations and don’t overwork.